Help Center

https://buyer.uphance.com/steelandbarnett

(Hereby “Steel & Barnett”).

The following terms and conditions apply to the website and services offered by Steel & Barnett. This includes the mobile and tablet versions as well as any other version of Steel & Barnett accessible via desktop, mobile, tablet, social media or other devices.

The use of the website and the purchase of the products (hereinafter referred to as "Products") from such website, means that you agree to these terms and conditions as set out below (hereinafter referred to as "Terms").

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.

1. ELIGIBLITY

You may use the website and purchase the products only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.

The use of this website for children under 13 years is prohibited and older children should be supervised and given appropriate guidance in their use of our services. It is the responsibility of parents and legal guardians to determine whether any of the content and products are appropriate for their child.

By using the website and purchase the products, you represent and warrant that you have the full right, power and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms.

By providing Steel & Barnett with your email address, you consent to us using your email address to send you information about content and products available on the website. We may also use your email address to send you other messages, such as special offers and promotions on our products. You may opt-out of receiving e-mails by submitting your withdrawal request through our contact information or by unsubscribing from e-mails with the "opt-out" option. The opt-out option may prevent you from receiving e-mails about updates, service improvements or special offers on our products.

2. SHOPPING ON THE WEBSITE

When you order a product, you offer to buy the product for the price advertised and indicated on the website at the time of purchase. Please check correctly the variants, sizes and features of the products before ordering.

When a user of the website buys a product, Steel & Barnett will send that user an email which is intended to confirm the purchase and payment. This email confirmation will automatically occur so that the user has confirmation of their purchase and order details.

If the product is not available, the user will be informed of the website by email or phone.

Steel & Barnett may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue availability of products at any time in her sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.

All new orders are considered separately and each is treated individually.

If you want to sell our products through your store or business, please click on the following link:

3. PRICES

Steel & Barnett reserves the right to determine the price for the products. Steel & Barnett will make reasonable efforts to keep the price information published on the website up to date. We encourage you to check our website periodically for current pricing information.

Will always try to make sure that the prices on the website is accurate. However, some errors in terms of price may occur from time to time, including but not limited to human error, mechanical error or the like. Should an error in pricing be discovered, the customer will be informed of such error. The option to reconfirm the order will be given to the user at the correct price. The user also has the option to cancel the order should the user not be satisfied with the correct price communicated on the said product order.

4. PAYMENTS

The products will be paid by bank transfer and "Shopify Payments" (payment platform available on the website). The customer must pay the price of the products as stipulated in the order before the products are shipped and delivered to the customer. The payment will be charged to your credit card, debit card or bank account (in the case of bank transfer) immediately after you order the product(s) you have purchased. When processing a transaction, we will issue an electronic transaction receipt that will be sent to the email address you provide.

Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. Steel & Barnett reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.

5. PRODUCT DESCRIPTIONS

Steel & Barnettattempts to be as accurate as possible. However,Steel & Barnett does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free. Product descriptions and images may vary according to the colour resolution of the user's device screen.

6. DISCLOSURE

By accessing the website and the content available on the website, you accept personal responsibility for the results of using the information available on the content. You agree that Steel & Barnett has not guaranteed the results of any actions taken, whether or not advised by this website or the content. Steel & Barnett provides resources and content for informational purposes only. However, you acknowledge that your ultimate success or failure will be the result of your own efforts, your particular situation, and a number of other circumstances that are beyond Steel & Barnett’ control.

7. COPYRIGHT

All materials on Steel & Barnett, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Steel & Barnett or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all Materials on Steel & Barnett are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Steel & Barnett prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize Steel & Barnett or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.

8. COPYRIGHT COMPLAINTS

Steel & Barnett respects the intellectual property of others, and expects users to do the same. If you believe, in good faith, that any materials provided on or in connection with the “Steel & Barnett” website infringe upon your copyright or other intellectual property right, please send the following information to:

Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.

A statement specifically identifying the location of the infringing material, with enough detail that Steel & Barnett may find it on the “Steel & Barnett” website. Please note: it is not sufficient to merely provide a top-level URL.

Your name, address, telephone number and e-mail address.

A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.

A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf.

An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

9. STEEL & BARNETT RESPONSIBILITIES

Because of the nature of the Internet, Steel & Barnettprovides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may from time to time contain links to other web sites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse, Steel & Barnettfor any loss or damage caused as a result.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Steel & Barnettliability for death or personal injury resulting from its negligence nor any fraudulent representation.

Steel & Barnettwill not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Steel & Barnettexcludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Steel & Barnettand Steel & Barnettshall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

· Any incorrect or inaccurate information on Steel & Barnettwebsite.

· The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any Product purchased through the website.

· Any loss or damage resulting from your use or the inability to use the web site or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.

· Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.

· Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the website, or from transmissions via emails or attachments received from Steel & Barnett.

· All representations, warranties, conditions and other terms which but for this notice would have effect.

10. PROHIBITED ACTIVITIES

The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well as the infrastructure used to provide such content and information, are owned by or licensed to Steel & Barnett by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or resell any information or services obtained from or through the website. In addition, you agree not to do so:

i. Use the services or content for any commercial purpose, other than those commercial purposes explicitly permitted under this agreement and as provided by Steel & Barnett;

ii. Access, monitor, reproduce, distribute, transmit, disseminate, display, sell, license, copy or otherwise exploit any content of the site, including, without limitation, using any robot, spider, scraper or other automated means or any manual process for any purpose that is not in accordance with this agreement or without our express written permission;

iii. Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;

iv. Deep-link to any part of the Website for any purpose without our express written permission;

v. Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by Steel & Barnett in connection with the site;

vi. Evade, disable or otherwise interfere with security-related features of the site or features that prevent or restrict use or copying of any content;

11. THIRD PARTY WEBSITES

Through your use of the “Steel & Barnett” website and services you may encounter links to third party sites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where “Steel & Barnett” provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Steel & Barnett are in no way responsible or liable for any such third-party sites.

12. INDEMNIFICATION

You agree to defend and indemnify Steel & Barnett and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

Your breach of this Agreement or the documents referenced herein.
Your violation of any law or the rights of a third party.
Product purchase.

13. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by Steel & Barnett for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.

14. CHANGES AND TERMINATION

We may change the website and these Terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these Terms. Your continued use of the website constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the Terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.

15. PERSONAL DATA

Any personal information you post on or otherwise submit in connection with the purchase of products will be used in accordance with our Privacy Policy. Please refer to our Privacy Policy.

16. INTEGRATION CLAUSE

This Agreement together with the Privacy Policy and any other legal notices published by Steel & Barnett, shall constitute the entire agreement between you and Steel & Barnett concerning and governs your use of the website.

17. HEADINGS

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These terms set forth the entire understanding and agreement between us with respect to the subject matter therein.

18. DISPUTES

You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, application, interpretation, or validity of these Terms or the use of the website shall be settled by binding arbitration between you and Steel & Barnett, except that each party retains the right to bring an individual action in court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction.

19. FINAL PROVISIONS

These terms are governed by the laws of Belgium and the European Union. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.

Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.

If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

Any rights not expressly granted herein are reserved.

20. CONTACT INFORMATION

If you have questions or concerns about these Terms or the products, please contact us through our contact page or through the following contact information:

Zwaanhofstraat 20

8380 Brugge

Belgium

Shipping

SHIPPING POLICY

Welcome to Steel & Barnett!

Steel & Barnett is owned and operated by UNILIV BV.

We appreciate your time for shopping at Steel & Barnett, this Shipping Policy applies to all products purchased through:

Steel & Barnettis committed to deliver the product in perfect condition at the address indicated by the customer in the checkout page. In order to optimize delivery, we thank the customer for indicating an address in which the order can be delivered within normal business hours.

1. STEEL & BARNETT SHIPPING

Steel & Barnett orders are shipped and delivered on business days (Monday - Friday - 8 AM - 5 PM CT). For security reasons, Steel & Barnett will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address.

2. SHIPPING COSTS

Shipping costs will depend on the shipping area and country of delivery and will be calculated and shown at checkout.

Steel & Barnett offers free shipping on some orders. Free shipping may depend on the minimum order amount and the shipping zone. Free shipping will be applied (if applicable) at checkout at the time of order.

3. ORDER PROCESSING TIMES

· 2 - 3 business days.

Order processing will take place Monday through Friday from 8:00 AM to 5.00 PM CT (Orders are not processed on weekends and major holidays). Please keep in mind that may be extended during holidays, launches, restocks, limited edition releases and promotions.

Note: Order processing times and shipping times are different.

4. SHIPPING TIMES

Shipping times depend on the shipping area and the country of delivery. Shipping times will be calculated and shown at checkout.

Important: Due to the current health emergency caused by COVID-19, delivery times may be extended.

5. SHIPMENT TRACKING

You will receive an email when your order has been processed, this will include the tracking details of your order. Please make sure to track your item using the tracking number we provide to you. We are not responsible for any lost or stolen packages. If your package has been lost or stolen, please contact the appropriate shipping company according to the tracking number, for further assistance and information.

6. DELAYS

Steel & Barnett is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Additionally, Steel & Barnett is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays. Transit time does not include Saturday, Sunday, or Holidays.

7. UNDELIVERED PACKAGES

If at the time of delivery, the customer is not at the delivery address or if it is not possible to deliver the package to any person in charge, the product must be returned and extra charges may apply for shipping costs.

8. WRONG DELIVERY ADDRESS

Steel & Barnett will not take charge, or make returns for lost or undelivered packages, for wrong shipping addresses, please be sure to provide correct and accurate shipping addresses, at the time of purchase.

9. SECURE DELIVERY ADDRESS

Steel & Barnett recommends customers provide a secure delivery address, for example your home or place of employment. Steel & Barnett is not responsible for packages lost or stolen due to unsafe delivery addresses.

10. CUSTOMS TAX

Please note that any extra costs related to import/customs tax are the responsibility of the buyer. Please check your own countries policy on importing goods, as we cannot provide this for you.

11. SHIPPING COMPLETED

Each delivery is considered to have been made from the moment Steel & Barnett makes the product available to the buyer, which is made possible by the control system used by the courier company when the status of the order changes to “completed” or “delivered".

12. CONTACT INFORMATION

If you have questions about this Shipping Policy, please contact us through our contact page or through the following contact information:

Zwaanhofstraat 20

8380 Brugge

Belgium

Steel & Barnett is owned and operated by UNILIV BV.

Returns

RETURN POLICY

Welcome to Steel & Barnett!

This Return Policy applies to all products purchased through:

· Full name of the person who placed the order.

Our Return Policy forms part of, and must be read in conjunction with, our Terms and Conditions, Privacy Policy and Shipping Policy. We reserve the right to change this Return Policy at any time.

Only refunds are made, once the product has reached its destination and has been received by the buyer, no refunds are made for products that are in transit to be delivered or have not yet been delivered.

Our Refund Policy does not affect your statutory rights.

1. RETURNS AND REFUNDS

Customer satisfaction with our products is important to us, so we make returns and refunds, if the customer is not satisfied with our products. Purchases made on our website can be returned for a refund within 14 days of the delivery date. If it has been 14 days since the delivery of the product, we cannot offer a refund.

2. CONDITIONS OF RETURN

· Order number.

· Items must be in its original condition (unmarked, unaltered, and undamaged).

· The packaging must not be damaged and the product must retain the hang tag and EAN sticker.

· All returns must be accompanied with your invoice as proof of purchase.

· Any item you have accepted and then returned is your responsibility until it reaches our warehouse. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the products. Please package the product securely.

· Shipping return costs and handling charges are non-refundable.

· Steel & Barnett reserves the right to reject any returns which do not comply with our Refund Policy. Returns that do not fulfil our return policy may be shipped back to the client at their own cost.

Return requests must be submitted and confirmed via the following email:

· service@steelandbarnett.com.

3. DEFECTIVE OR DAMAGED PRODUCTS

We do our best to avoid any damage or defect in your products, however, if upon receipt of the product, it is defective or damaged and you need to exchange the product for the same or need a refund, please contact us through our contact information. Only in these cases we will assume the value of the shipment. In case you request a refund, the value of the shipment will also be refunded.

The application must contain the following:

· Full name of the person who placed the order.

· Order number.

· Proof of damage or defect of the product (photo or video).

4. PROCESSING YOUR REFUND

Once your return has been received and accepted, please allow 3 to 5 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your expense. If your return has been accepted, your refund will be issued and you will receive a return confirmation email. Your refund will be completed via the original payment method, with the amount of return shipping deducted from your refund.

5. UNDELIVERABLE PACKAGE

Undeliverable packages that are returned to us will not automatically be re-shipped. If you would like to make any changes to the delivery address, you are responsible for any re-shipping fees.

6. CONTACT US

If you have questions about this Return Policy, please contact us through our contact page or through the following contact information:

Zwaanhofstraat 20

8380 Brugge

Belgium

Privacy

PRIVACY POLICY

Welcome to Steel & Barnett!

Steel & Barnett is owned and operated by UNILIV BV.

Steel & Barnettvalues your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.

By purchasing the products, you are accepting the practices described in this Privacy Policy. Use of the website and purchase of the products is also subject to our Terms and Conditions.

This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the Data Protection Act 2018 (UK regulation), the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the General Data Protection Regulation (GDPR - European regulation).

1. GENERAL INFORMATION

The personal data of the users that are collected and processed through the website:

Will be under responsibility and in charge of:

Donkstraat 110

9990 Maldegem

Belgium

https://www.shopify.com/legal/privacy

(Hereinafter referred to as Steel & Barnett).

2. TYPES OF INFORMATION GATHERED

The information we learn from customers helps personalize and continually improve your experience at Steel & Barnett. Here are the types of information we gather:

Information You Give Us. You provide information when you search, read and watch the content, buy the products and/or communicate with us. As a result of those actions, you might supply us with the following information:

· First and last name

· Email address

· Phone number (includes WhatsApp number)

· Address (shipping purposes)

· ZIP/Postal code

· IP address

· Payment Information

· Any additional information relating to you that you provide to us directly through our website or indirectly through our website or online presence such as ‘cookies’.

Steel & Barnett will not collect any personally identifiable information about you, unless you provide it.

Payment information: Your credit card information or payment information, will be processed by “Shopify Payments” (payment platform) which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. Steel & Barnett reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.

Please consult “Shopify” privacy policy here:

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google's privacy policy here:

https://policies.google.com/privacy

Facebook Pixel: Our website uses Facebook pixels that enable us, our advertisers and service providers:

· Collect statistics on our websites and social networks (for example, number of users who visited a page).

· Collect information about how you interact with our websites and social networks (e.g., whether you opened or followed links contained within).

· Personalize online services and marketing communications.

· Match ads to users and optimize advertising campaigns.

Please consult Facebook's privacy policy here:

https://www.facebook.com/privacy/explanation

Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses, Steel & Barnett or third-party content served by or on behalf of Steel & Barnett on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the products you searched for, viewed, and possibly purchased.

3. HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the products.The owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and products and to develop new products and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

· Identify you as a user in our system.

· Process your purchases and deliver the products.

· Improve our products, website, and how we operate our business.

· Understand and enhance your experience using our website and products.

· Respond to your comments or questions through our support team.

· Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.

· Communicate with you about upcoming events, offers and news about products and services offered by Steel & Barnett and our selected partners.

· Marketing purposes of Steel & Barnett.

· Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.

· Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

5. HOW DO YOU GET MY CONSENT?

By placing an order and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

6. SOCIAL MEDIA

On our website you will find links and functions linked to different social networks, in which you can share your information.

It is advisable to consult the privacy policy and data protection of each social network used on our website.

Facebook: https://www.facebook.com/privacy/explanation

Instagram: http://instagram.com/about/legal/privacy/

7. HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process payments (Shopify Payments), create the platform and host the store (Shopify), deliver the products (courier companies), sending email, analyzing data (Google Analytics), Create Ads (Facebook, Google), providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers. In the event that Steel & Barnett creates, merges with, or is acquired by another entity, your information will most likely be transferred. Steel & Barnett will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

Protection of Steel & Barnett and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Steel & Barnett, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Steel & Barnett uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

8. PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

Steel & Barnett follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Steel & Barnett receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Steel & Barnett strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

9. EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

· Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.

· Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.

· Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.

· Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.

· Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

You can see more about these rights at:

https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

10. CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA).

According to the California Online Privacy act, you have the following rights:

· Know what personal data is being collected.

· Know whether your personal data is sold or disclosed and to whom.

· Access to your personal data.

· Request to delete any personal information about you.

· Not be discriminated against for exercising their privacy rights.

11. CHILDREN’S ONLINE PRIVACY PROTECTION

We are in compliance with the requirements of the Data Protection Act 2018 (UK regulation), the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the General Data Protection Regulation (GDPR - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to delete that information, terminate that person's account, and restrict access to that person.

12. EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of Steel & Barnett email, follow the instructions included in the email. Your request should be processed within 48 hours.

13. SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Steel & Barnett collects from you. If you disclose your information to others, whether other users or suppliers on Steel & Barnett, different rules may apply to their use or disclosure of the information you disclose to them. Steel & Barnett does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Steel & Barnett is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from theSteel & Barnett site. Steel & Barnett encourages you to ask questions before you disclose your personal information to others.

14. CONTACT US

If you have questions or concerns about these Privacy Policy and the handling and security of your data, please contact us through our contact page or through the following contact information:

UNILIV BV (VAT: BE0659.917.130).

Zwaanhofstraat 20

8380 Brugge

Belgium

Cookies

COOKIE POLICY

Welcome to Steel & Barnett!

Steel & Barnett is owned and operated by UNILIV BV.

This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit:

(Hereinafter referred to as “Steel & Barnett”).

The information collected through cookies will be under responsibility and in charge of:

Donkstraat 110

9990 Maldegem

Belgium

By using the website, you accept the use of cookies by Steel & Barnett, in the terms contained in this policy.

This Cookie Policy should be read together with our Privacy Policy and our Terms and Conditions.

1. WHAT ARE COOKIES?

Cookies" are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.

Cookies are a very common web technology; most websites use cookies and have done so for years. Cookies are widely used to make the website work more efficiently.

Cookies are used to measure which parts of the website users visit and to personalize their experience. Cookies also provide information that helps us monitor and improve the performance of the website.

2. REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of Steel & Barnett.

If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent Steel & Barnett from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

We provide the links for the management and blocking of cookies depending on the browser you use:

· Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10

· Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

· Chrome: https://support.google.com/chrome/answer/95647?hl=en

· Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

3. FIRST-PARTY COOKIES

We use Cookies to enhance the performance of our website and personalize your online Steel & Barnett experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends. We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our Cookies. We always use Cookie data in a responsible way.

4. THIRD-PARTY COOKIES

Third-party cookies may come from partners or third-party companies that provide functional web services or tools for our website and the optimal functioning and operation of our services. We use third party cookies responsibly and for the sole purpose of providing optimal functioning of the platform and services. You may opt out of these cookies by following the cookie removal information contained in this document or the technical information of the browser from which you access our website and services.

5. PERSISTENT COOKIES

We use persistent Cookies to improve your experience of using Steel & Barnett. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use Steel & Barnett. Persistent Cookies remain on your device until deleted manually or automatically.

6. SESSION COOKIES

Session cookies are used to keep the session open for users when they enter the website and platform with their credentials and password. Session cookies are temporary and are deleted from your machine when the session is closed and the browser is closed. We use session cookies to keep your session open when you use our services and to identify you on our system each time you log on to the platform by starting a session.

The data collected by Steel & Barnett and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above.

7. SOCIAL COOKIES

These cookies allow you to share our website and click “Like” on social networks like Facebook, Twitter, Google, and YouTube, etc. They also allow you interact with each distinct platform’s contents. The way these cookies are used and the information gathered is governed by the privacy policy of each social platform.

8. USES OF COOKIES

Our Cookies are used for the following purposes:

Strictly Necessary: These Cookies are essential for Steel & Barnett to perform its basic functions.

Security: We use these Cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance Cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them.

Advertising: These Cookies are used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by Steel & Barnett and trusted third party networks and are generally persistent in nature.

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

9. CONTACT US

If you have questions or concerns about this Cookie Policy and the handling and security of your data, please contact us through our contact page or through the following contact information:

UNILIV BV (VAT: BE0659.917.130).

Zwaanhofstraat 20

8380 Brugge

Belgium